Going to the Dentist in Shanghai
Life in China for us non-Chinese is a never-ending process of adaptation. Some things come easier than others. For me, one of the most difficult to get used to has been going to the dentist. Let’s face it — Americans are pretty vain when it comes to teeth, and we don’t see a lot on a daily basis to inspire confidence in China’s dentistry skill. Does an American like me dare go to the dentist in China? How does one make such a decision?
I don’t claim to have all the answers for everyone, but I can share my own experiences, which may be useful to some of you out there (especially those of you in Shanghai).
I started my China stay in Hangzhou. The only “dental clinics” I ever saw there were tiny little shops on the side of small roads. They often had glass sliding doors opening right into a tiny room with a dentist’s chair, and if you walked by the shop at the right time, you could peer right into a patient’s open mouth from the other side of the glass door, without even going inside. Not exactly private. Some of them also look, to put it nicely, quite “amateur,” and they offer pricing to reflect that. Clearly, they fill a need in the Chinese market, but they’re not the type of place most foreigners are going to entrust their pearly whites to.
Here’s one of the “roadside dental clinics,” this one in Shanghai, and actually looking a lot nicer than the ones I saw back in the day in Hangzhou (click through to the Flickr photo page for an explanation of the characters on the doors):
What I didn’t know at the time, living in Hangzhou, is that many Chinese people actually go to hospitals to have their dental work done. I’ve never done that, but from what I’ve heard the quality of dental work offered at hospitals can vary quite a lot, and the sheer volume of patients going through hospitals means the service is not likely to be of the same caliber as a dedicated dental clinic.
In a big city like Shanghai, western-style dental clinics do exist. They’re more expensive than more traditional Chinese options, but there are also acceptably priced options. For over 8 years in China, I had successfully avoided trying out any of these dental care options, feebly hoping that my faithful brushing and flossing would be enough to carry me through forever. Eventually, an old filling came out, and I had an undeniable need for a dentist. I ended up choosing Byer Dental Clinic (拜尔齿科) in Shanghai’s Zhongshan Park Cloud Nine (龙之梦) Shopping Center. It looked very clean, professional, and up-to-date, and respectful of patient privacy.
Byer Dental
I was really impressed by the service and price I got from Byer Dental. Make no mistake; it was more expensive than I could have gotten from a host of more traditional Chinese options, but I actually felt at ease. I hadn’t been to a dentist in years, and it was good to see that the facilities were far more technologically advanced than anything I had seen before. The replacement filling used a high-quality white material which hardened instantly under a special blue light. The filling it replaced was from 1998, the ugly metallic green kind, that typically last less than 10 years before needing to be replaced.
I don’t remember how much I paid for my last filling, but just recently another old filling cracked, and I found myself back at Byer Dental. This time the total was 610 RMB (currently USD 93). I’m not a “member” or anything. I made the appointment the day before, was seen at 3pm on Saturday, and was completely done and out of there at 3:45pm. I could eat right away, and even though I had had a shot of local anesthetic, I guess it was just the right amount, because my mouth wasn’t even numb.
The staff is perhaps not super-fluent in English but sufficiently bilingual, and they were happy to talk to me in Chinese. I really enjoyed talking to the dentist about recent advances in dental technology, and the difference between my old crappy fillings and the new ones they put in. She taught me words like 光固化 (“photo-curing”? 光 means “light,” and “固化” means “to make solid,” as in “固体,” the word for “solid”). Really friendly and informative staff every time I go.
This recommendation is based on only two visits to Byer Dental over roughly two years, but I’ve had really great experiences there. I recommended Byer Dental to my friend Hank, and he also had a good experience there. If you’re delaying a visit to the dentist due to fear of Chinese dental clinics like I was, I recommend you give Byer Dental a try before it’s too late.
Obviously, if anyone else has any good (or bad) dental experiences in Shanghai or the rest of China, please feel free to share them in the comments. This information can have a permanent effect on other people’s lives, so please don’t hold back!
Related ChinesePod lessons:
– Elementary – Toothache
– Intermediate – Going to the Dentist
– Upper Intermediate – Straightening Teeth
– Upper Intermediate – Phobias (in which I admitted that I had been in China 6 years already, but still hadn’t gotten up the nerve to see the dentist in China!)
Tried the one near the station of Line 6 Minsheng Lu, just before you reach the Shanghai Haishi Daxue.
All my life I only used the laser light technology (the blue light resulting to white fillings) and thank God, they have it. I didn’t have any insurance in Shanghai but the price was very reasonable – around 200 RMB per teeth. They don’t speak English though but through broken Mandarin, I was able to convey what I want.
My husband also went to that dentist and he has to change the entire crown of his teeth or like remove the old filling and replace it and it costs around 500 RMB so I guess it is still pretty reasonable.
That ‘blue’ light is NOT a laser light. It is a UV light that hardens composite.
the blue light is actually in the visible light spectrum, not in the UV(ultra violet) range.
Cool you corrected that, BY!
However, the filter of certain types of light curing units such as the ‘Quartz Tungsten Halogen’ lamps may deteriorate over time and alter the emitted wavelengths, creating harmful UV light.
With the use of a modern, quality curing unit this shouldn’t happen though.
Very timely, was just talking to my gf about this last night and glad to find your post. Byer it is!
Cool, hope it helps!
I had to have a root canal a few years ago in Shenzhen. It was a tooth that had been filled 10 years ago, and the pain was unbearable. Since I didn’t know what else to do on such short notice(and had no insurance) I went to one of the shiny dental clinic chains in Shekou instead of a Hong Kong dentist or one frequented by most of the expats.
It was not as terrible as I thought root canal would be, in any country. The Dentist and the hygienist both wondered why my American dentist had filled my teeth rather than give me all root canals in my molars because it would have looked better. My American dentist was more concerned about saving the teeth and preventing gum disease and bone loss than cosmetics, but I just shrugged my shoulders and mumbled something about American dentistry.
I had an option to choose an all ceramic cap or a metal-reinforced cap. My husband said regardless of cost, I would get the ceramic. We were both concerned about the purity of the metal in the insert. The whole process cost me less than 5000RMB.
My wife and I go to the Armed Police hospital (武警上海总队医院), and I’ve been quite satisfied. All Chinese, but quality, reliable service.
I had a similar experience in the Philippines. I went in due to a fractured tooth ( a molar). I went in to ask for an appointment and he sat me down in his one man shop, looked in my mouth and said he would do it immediately for P1100 ($24). Within 30 minutes I was on my way. I’m still very pleased with the comfort and quality of his work.
Next time you need dental work you should come visit me. We can get your tooth fixed, have a few margaritas, dinner and you will have only spent $30.
See you this weekend. More details tomorrow
Hi John,
Very apt piece, as any foreigner would feel apprehensive undergoing Chinese “dentistry.”
I was in the same boat as you, been living in Beijing for about 11 years, and relied on ritual flossing/brushing/Listerine. It worked for 8 years, but this summer I slipped and fell and when I stood up I noticed one of my upper front teeth was broken in half.
There was no way around it, I couldn’t go around let alone work looking like a deranged laowai pirate (or could I?).
So I ventured to my friend’s apartment in Wangjing (Beijing) and he told me that there was a chain-based dentist office that a lot of foreigners deemed acceptable.
The chain is called “Jiamei,” （佳美口腔), they have several dentist offices located throughout Beijing. Their website is: http://www.jiameidental.com/
The service was great, I walked right in and showed them my pirate face and they said go straight in to see the dentist.
Not sure of their English ability, but most likely they would be able to communicate. Very professional, it is not like they are running their operations inside a Jingbei van. Very very clean and most of the equipment/dental supplies are imported from Germany. It was not cheap though, my final bill (after 3 visits) came to 6,000 RMB. I could have opted for cheaper, but being the vain American I am and my mother insisting I return to the US immediately for the work, I had no choice.
The only downside or point of caution I had was that they only accept Chinese credit cards (with Union Pay logo) or cash. No non-Chinese issued Visas!
Great article John, I always look forward to your insight!
Wow, your accident sounds like a nightmare scenario. It’s nice to finally find out that it’s not as bad as you imagine, though, huh?
Thanks for sharing!
Thanks for the tip on Beijing dentists… we just moved here with our family, and my son is in need of having a filling replaced.
-Todd
I have an irrational fear of dentists.. I sweat and tense up before I even walk through the door. This is not helped by my extremely (excessively) low pain threshhold for all those kind of things. I have the same pain threshhold problem with acupuncture.. excrutiating pain EVERYTIME, even when done by experts..
So, I wonder.. how sensitive are Chinese dentists, in general, to this irrational fear? I see that the Byer clinic does children as a specialty.. but yer.. just curious how they deal with people who are scared of the dentist?
My dentist tried to do part of the job without anesthetic. She claimed it wouldn’t be bad, but she could use local anesthetic if I wanted it. Pretty quickly I was uncomfortable, so she gave me the shot in the gums. I’d say she was pretty sensitive!
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I lived in Taiwan 4 years and now Shanghai for 5. I’ve had good experiences for the most part, but a couple creepy experiences thrown in there too.
Back in Taiwan, I used to tutor a dentist’s 2 daughters. He offered to give me free dentistry. He ended up removing two wisdoms from my lower jaw. The office was rather dirty and cramped, not the kind of thing I would trust normally, but after getting up on the chair with both feet and wrenching the crap out of those teeth he pulled them out. I took one pain killer and found I needed none afterwards – wicked!
Here in Shanghai, I went into a dentist office on the same street as my house. When shown the chair I found it filthy, with strange stains and residues all over the equipment trays. The dentist himself was using one of the dental drills to whittle away the edges of a board.
Dumbfounded at this unhygienic activity, I looked around to see what the hell that piece of board belonged to and my eyes fell on several bird cages filled with guano, the floor beneath them dusted with the unswept remains of excess, dried-up bird shit. The board the dentist was whittling away at was the “shit board” belonging in the bottom of one of those cages. Furious, and shocked beyond belief, I left at once.
I had a terrible experience at the same Byer in Zhongshan park. My husband and I brought his dad there to fix his teeth. He had never been to the dentist (he is from Shanghai), and although we knew his teeth were a mess and that Byer would be pricy, we wanted to go to a place we could trust even if it was more expensive. The dentist we saw was Dr. Song. Dr. Song was educated in China, and didn’t have any international experience, however we assumed that to be hired at Byer he would have to be qualified. After consulting with Dr. Song he suggested that my father-in-law would need to have most of his teeth pulled, however they could implant the teeth individually so he wouldn’t need a full denture set (the term he used was 种植牙, like to grow the tooth). We asked how much this would cost, and he said that it would be approx. 10,000RMB. This was quite pricey for us, but decided that it was worth it for his dad to no longer have to worry about his teeth hurting when he ate, and to get it done once and for all. So we bought a membership card for that amount, and started the procedure. Now, in the states, usually when you get teeth pulled they take them all out at once. But Byer only took out two teeth at a time. My father-in-law had to go back over 5 times to get the teeth pulled. Each time they charged a fee for pulling the tooth, for the anesthesia, and another fee for “prepping the nerve” for the future growing of the tooth. Once the doctor ran out of time at the appointment, and only pulled one tooth because the next client already came. The fees started adding up quickly, and we began to realize that because of the 100rmb anesthesia fee, it was not in the doctor’s interest to pull all of the teeth at once. Finally once all the teeth were pulled, the doctor gave him a set of false teeth until they could start the tooth implants. We we were shocked to find out that we already had used up over 9000RMB on our membership card, and THEN Dr. Song started quizzing us on what price of tooth implants we wanted to pay for – each tooth would cost several hundred RMB or more depending on the material of the tooth and we found that at the very minimum we would have to spend another 10,000RMB for the implants. We were so upset and asked why he originally told us the entire procedure would cost 10,000rmb, and he at first denied he said this, and then he said that he probably meant that quote for the teeth pulling. At the time we were low on cash, and didn’t trust Byer anymore, so my father-in-law ended up going to the Hua Shan hospital denist, where they told us the prep work on the nerves done by Byer was not well done, and that he would either have to get the work done again, or he could go for a set of false teeth. He went for the false teeth.
Actually, this is a huge problem in China in both the dental and general health care arena – private practices are motivated by profit, and although their equipment is usually high-tech and (sometimes) their professionals are well trained, the motivation by profit really causes dishonesty or at the very least bad practice. However, publicly funded institutes are not profit motivated, so you can trust them a bit more that they are not going to give unnecessary treatment or do things just to make a buck, but their equipment and skills might not be as good as a private institutions.
implants are about 2000 US dollars each, so 20,000 RMB for an entire mouth full is very cheap actually.
hello
I wonder to put in implant in china, and wonder if you know any dentist I can trust in Shanghai?
Oh, one last note on my comment – for either institution, they make extra commission on pharmaceutical sales. So I am always concerned about being over medicated or being prescribed a particular medicine based on a higher commission for that medicine. This is also my theory on why they love putting everyone on a drip here – i think they make more cash by assigning people to have medicine by drip than they would prescribing medicine to be taken orally. Can anyone confirm this?
My girlfriend needed some dental work done and we went to a hospital. Her friend knew a dentist there and we got the work done for free! He was a nice guy, and apparently he’s done a good job, although his booth didn’t look that hygienic. Also, it was one booth in a long line of glass-sided booths where people could just mill about and watch you getting your teeth pulled!
Sorry to comment so late, but I’ve been to the Tokushinkai Dental on XianXia Lu (x Zunyi Lu) a couple times. It was clean and professional, and all the staff were competent. They spoke minimal English. I think Japanese-speakers might have been available, though, because it is a Japanese chain. I only went there for cleanings, rather than any repair, and I felt that they did a good job. The one thing I didn’t like is that they use this whirling instrument to take tartar off of teeth rather than scraping it off by hand like an American dentist does. The instrument always pokes a nerve on my back teeth, which really hurts, so I don’t like that. I’m currently looking for another dentist because of that (and it’s just a personal preference of mine). I’ve heard people rave about Arrial Dental, so I will probably try that.
I had some work done in Zhengzhou. My tooth was killing me so I went to a dentist recommended by a co-worker. They filled my tooth and the pain was gone (all for about 30 RMB-DEAL!).
I was enjoying some baozi about a week later when I noticed I had lost the filling in the bread.
Hope the filling was safe to eat…..
I had a root canal done and a crown replaced in Changzhou. Despite than the severe lack of privacy and a few mishaps along the way, the final result has been quite acceptable.
I switched from Arrail Dental to Jsmiles Dental because it was located in the same building as I work, Westgate Plaza. The atmosphere was very relaxing and from the moment I walked into the clinic, I got a cozy feeling, unlike going to a regular dental clinic. The office was very clean, equipment looked very high-end, and the background music was very relaxing. Dr. Tommy Ma, who is an American dentist and the owner of Jsmiles did my initial examination, x-rays, and went over my treatment plan. Then Dr. Fang who is a Chinese dentist did my cleaning and in-office teeth whitening. The cleaning was painless and the teeth whitening results were better than the bleaching done back in St. Louis. Anytime I hear of someone looking for a dentist I always recommend Jsmiles.
Whenever I hear of people looking a dentist I warn them not to jsmiles. The dentist is a charlatan who ruined several of my teeth.
In our 4 years of operation we’ve only had minor complaints about our receptionist and we’ve never had anyone complain about a charlatan dentist who “ruined several of my teeth.” All our patients named James are satisfied with our treatment, so we have no idea who posted this comment or if they are even our client. If you are indeed a patient, please give us your full name and we will investigate your complaint. We hold our services to the highest standard of care and ruining someone’s teeth is just not possible with how we treat our patients. We also noticed anyone with an un-verified email address can post a comment on this un-moderated site so readers please keep that in mind.
obviously there is no one simple answer to whether or not to have dental work done in China. I need a couple implants and it would be much cheaper in China. Whenever I mention this option to my periodontal guy, he just bristles. He tells me he wont touch any work done in China. “If there is a problem, go back there and get it fixed”. I love teasing him, but maybe I had better be careful. I would say China is 20 years behind the US in dentistry, but there are pockets of up-to-date clinics. Its a very complex situation.
Been to DDS just today, was very nice in terms of foreigners catering, dentists are professional and up-to-date as well.
I was referred from my Insurance company. certainly top service but of course pricy.
http://www.ddsdentalcare.com/index.html
I would endorse the comments made by g-hk.
DDS-Dental has the most professional international team one could wish to meet when needing dental treatment in Shanghai.
They are at the ‘cutting edge’ of Dentisty, hence not cheap, but you only get what you pay for!
I certainly don’t take chances with my dental health. Check them out for yourself, they have 6 ‘state of the art’ Clinics in Shanghai.
Keep smiling
Patrizia – Italy
Many thanks for all the feedback. My dentist tells me I need an implant but as my limited dental insurance does not cover implants, I need to pay for this out of my own pocket.
Any recommendation for the 12-15K rmb range?
Unfortunately, since I was little, I’ve had quite a history of visits to the dentist, mostly cavities that need filling. Recently, I needed to get a few fillings, and went to a private dental clinic here in this provincial capital where I currently live.
Reasonably modern and clean, although there seemed to be a few tiny details missing, like being given a pair of sunglasses to wear under the strong light (I don’t know, maybe that’s just my own dentist ‘back home’ who does that anyway?). Essentially though, from a technical point of view, as far as I can tell, it was all perfectly fine, fillings completed within two visits. I should note that this was my decision to split into two appointments, I can only stand so long in the chair!
The dentist was technically competent, but what I felt was missing was “customer service” or “making the patient feel comfortable”, that is to say, an understanding that the work is providing treatment to a person, not fixing an machine. I mean, she was just short of getting openly angry at me once or twice because I was uncomfortable and needed a break.
Hi I’m enquiring about the price of implants. The denture that goes over the implants. So can you please send me the total price for maybe three implants and the dentures. Also how long does this procedure take.
Had a seizure a couple months back and snapped off one of my front teeth. My dentist examined this a few days later, gave me some antibiotics to take and informed me that I’d need a root canal and tooth-rebuild completed (Quote: $850 CDN).
That said, I was wondering if I should have the work done in China, just so that I can tie a vacation of sorts into the mix, too. Anyone care to share any thoughts on the idea? I’ve never been to China, nor do have any idea on where I’d travel for a couple wks. I’ve read the mixed reviews about dental care on this forum and see that one really must do their due-diligence before tossing themselves into a chair at one of these clinics.
Will probably get work done by my dentist if I can’t persuade myself to try another venture.
Yikes! I wouldn’t risk it. The work done here in China can be good, but it’s not totally consistent, and I’d say something that major and important is not worth the risk.
dear sir
I would like to know the price for a dental implants as I have to do 4 teeth.
thank you
Teeth lasts a lifetime so don’t let anyone play around it.
In china many dentist’s who work as dentists in private dental clinics are not actually dentists, majority are on the job trained. In simple words they are “quacks” and it is absolutely legal in China, the only exception is public hospitals who have qualified dentists.
Infection control is very primitive in china, since the Chinese did not have access to many dental types of equipment 10 years back they did not learn about this at university. They are oblivious to standard infection control practices mandated by the CDC, OSHA,OSAP etc.,(come to think about it ,how can you talk about cross contamination to people who use saliva soaked chop sticks in each other’s plate).
Most of the dental treatments done in China are invasive, that is because the Chinese have never bothered to upgrade themselves about the newer materials and part of the problem is the language barrier.
Language: this is one critical issue, most dentists do not speak English & even if they do then it is very elementary, they do not comprehend many complex vocabulary and are unable to diagnose the condition which is quite dangerous “if they don’t understand you they can’t treat you” ….period. & you accept treatment even if you don’t understand them (so where is implied and informed consent..?)
Dental materials (Cements, filling materials, medicaments)is one of the most expensive, majority of dental materials used in china are fakes of popular brands and in some cases dangerous if used inside the mouth(would you like to have a carcinogenic filling material inside your mouth)
If you are a foreigner in china and ever go to a dentist and if there is any complication then you cannot sue the dentist, go to court or complain to any regulatory body, have you ever thought about this?
Shocker:Dental treatment in china is expensive (2X USA,3X UK ,4X Singapore and 5X some European countries)compare cost of dental implants X-rays or even fillings ,all you have to do is go online and see it for yourself, just to let you know that you can bargain for dental treatment in china but still what you get is poor quality.
Many root canal medicaments used in China are ones which have been banned by the FDA(USA), Health Canada, and Department of Health (UK) ages ago. Eg: Formocresol (known to have carcinogenic, mutagenic effects)
Orthodontics (braces) is a branch of dentistry which needs specialized training all over the over but not china, many orthodontists who claim that they are orthodontists in china are on the job trained and haven’t undergone proper university training, because in china there is no regulation or restriction who can work as an orthodontist, it is only the public hospitals you have properly trained orthodontists.
Medical emergency kits/crash carts are unheard of and never kept in a dental clinic (in fact the Chinese dentists don’t even know that something like this exists) so in case of a medical emergency god is your best bet. Eg: 1 in 100,000 patients develop medical emergencies and is life threatening if there is no emergency kit
Most expats think that they have insurance and will get treatment done in china” would you eat S@#t just because you will get free lunch” if yes then you can see a dentist in china
If you need good standard treatment your best bet is to go to a foreign trained dentist who would provide standard care
Just returned from China on a 2 week trip. As a dental hygienist, I’m dying to know how the idea of oral health has changed over the years in China. Clearly they are developing as we saw crane after crane with new skyscrapers going up!
How are their hygienists trained? Do any private or hospital dental offices practice preventive cleanings or even discuss treating the prolific periodontal disease?
I really appreciated your words in this thread.
Dental Clinics which are Expat-Friendly and follow good standards in Shanghai & Suzhou:
Shanghai
PARKWAY HEALTH
http://www.parkwayhealth.cn/medical-ser … tistry.php
GLOBAL HEALTH CARE
http://www.ghcchina.com/health-professi … cia-umbeer
DDS DENTAL CARE
http://www.dds-dental.com/
PURE SMILE
http://puresmile.com/
RAFFLES MEDICAL CARE
http://www.rafflesmedicalgroup.com/shan … ental.aspx
J SMILES
http://www.jsmiles.com/index.php?lang=en_us
KOWA DENTAL
http://www.kowa-dental.com/en/
SHANGHAI UNITED HOSPITAL
http://shanghai.ufh.com.cn/en/medical-s … al-clinic/
HYGEIA DENTAL CARE
http://www.hygeia-dental.com/en/enindex/
FRENCH DENTAL CLINIC
http://www.frenchdentalclinic.cn/
SUZHOU
PARKWAY DENTAL
http://www.parkwayhealth.cn/medical-cen … center.php
SSDC DENTAL
http://www.ssdc-suzhou.com/
MERRY DENTAL
http://en.merrydental.cn/Team-Detail.aspx?Id=199
KB DENTAL HOSPITAL
http://www.szkbj.com/
Dental Doctor
http://www.ybs0512.com/
Hi All,
I am Canadian citizen living in China for the last 6 years working as an English teacher in Guangzhou university. I usually spend my winter holiday traveling in Asia after spending a few weeks back home, and I spend the summer holiday in Qingdao where I found a part time job for the summer holiday.
A week ago, while teaching I noticed that one of my crown fell down, so I didn’t say anything, I just told the students to work on an excercise and I went to the toilet and placed my crown back and went back to class and finished it without anyone noticing what happened.
Luckily, I had 2 hours break after that class so I went to a clinic that I had noticed a few days back close to the school and went in and tried with my very elementary Chinese to explain to the dentist what happened, anyway, I removed the crown and showed to her and she took me into her patient’s room. We used our smartphones to translate our conversation and she explained to me that she needs to take an x-ray to see if the root canal work has been done before and after checking the x-ray, she said it’s ok. Then she told me that my old tooth that was holding the crown was broken and she showed it to me, she added that she can use cement to put back my crown but it will not be strong enough and suggested to put a screw which I agreed to. She cleaned my tooth and the crown, she installed the screw and installed back the crown all within 1 hour because I had told her that I needed to go back to class quickly.
I am very happy with her job and I will be going back to her clinic this coming Friday to finish work on another tooth which has been bothering me for a while now, but because the university I teach at in Guangzhou is in a remote area I always neglected to go to the dentist which is 2 hours away. Her clinic is at the conrner of Minjiang Lu and Minjiang 4 Lu and her name is Ms. Wang Xiao Li and phone number is +86-532-8573-3177
Sam
Hi I’m just wondering whether you paid a consultation fee?
The best one in town that I’ve been to so far is French Dentist, Dr. Costa is highly recommended for implant and dental surgeon. He’s from France, but he speaks fluent English. Even though I’m very bad with medical terms, but I can understand the way he explained to me about my treatments. He used simple terms where you can understand it easy. Feel so blessed to have found this clinic in Shanghai!! His colleagues also speak fluent English.
Their contact no. is 021-5169 9696.
You can also check their website for more info: http://www.frenchdentist.cn
So far they have two locations, one in Puxi and one in Pudong. I went to the one in Puxi.